L898 FAQ —
Answers to All Your Questions

To register at l898, you need an active mobile number or email address, be at least 18 years old, and create a valid password. The entire process takes just 2–3 minutes. After registration, verify your account via OTP sent to your mobile.

No. Under l898's policy, each person may operate only one account. Attempting to open multiple accounts may result in all accounts being suspended and bonuses cancelled. If you have an issue with an existing account, please contact support.

KYC is not mandatory for regular play. However, for large withdrawals or to claim certain promotions, you may need to submit a copy of your national ID or passport. Completing KYC also increases your withdrawal limits.

The registration form includes a "Referral Code" or "Promo Code" field. Enter the code given by your friend or any valid promo code there. Both you and the person who referred you will receive a bonus when a referral code is used. Leave the field blank if you don't have a code.

Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email. An OTP will be sent to your mobile or email. Verify your identity using the OTP, then set a new password. The entire process takes under 5 minutes.

For security reasons, your account may be temporarily locked after 5 consecutive incorrect password attempts. Wait 30 minutes or reset your password. If the issue persists, contact our live chat support for a quick resolution.

If you need to change your mobile number, please contact support first. You can log in with your old number or email and update the new number in Account Settings, but identity verification will be required. If you haven't updated your number yet, you can still log in using your email.

The minimum deposit at l898 depends on your chosen payment method. Generally, bKash, Nagad, and Rocket allow deposits from as low as 200 BDT. Limits may differ for bank transfers and crypto. Check the deposit page for the latest information.

Deposits via bKash, Nagad, or Rocket are typically credited within 1–5 minutes. Bank transfers may take 1–3 business days. Crypto deposits take 10–30 minutes depending on network confirmations. If it's been over 30 minutes, please contact support.

l898 does not charge any fees on deposits. However, your payment provider (such as bKash or your bank) may apply their own service charges. Blockchain network fees apply to crypto transfers. In all cases, there are no hidden charges from l898.

Yes. If a deposit fails and the funds don't reach your account, the money is typically returned to your payment source within 24 hours. If it hasn't been refunded after 24 hours, please contact our support team with your transaction ID.

Withdrawal requests at l898 are typically processed within 5–15 minutes. bKash and Nagad withdrawals are the fastest. Bank transfers may take 1–2 business days. Processing may take slightly longer during late nights or peak hours.

Withdrawal limits depend on your account tier and verification status. Generally, you can withdraw up to 50,000 BDT per day. KYC Verified Account limits increase significantly. Higher limits apply separately for VIP members.

Bonus funds cannot be withdrawn directly. Every bonus comes with a wagering requirement. For example, a 100% welcome bonus typically requires you to wager the bonus amount 10–20 times before withdrawing. Once the conditions are met, any winnings from the bonus can be withdrawn. Full terms for each bonus are listed on the bonus page.

When you make your first deposit on a new l898 account, a 100% welcome bonus is added automatically. No separate code is needed. Just make sure the bonus option is enabled at the time of deposit. Check the promotions page for the maximum bonus amount and terms.

Logging in to l898 every day earns you a set amount of bonus points or cash. The longer your login streak, the higher the bonus. Special rewards are available at the 7-day, 14-day, and 30-day milestones. Missing a day resets your streak back to the start.

Yes. l898 runs weekly cashback offers. A set percentage of your net losses for the week (typically 5%–15%) is credited back to your account every Monday. Cashback generally has no wagering requirement, or a very low one. VIP members receive cashback at a higher rate.

Share your referral link or code with a friend. When they register at l898 using that link and make their first deposit, both of you will receive a referral bonus. There's no cap on the number of referrals — the more you refer, the more you earn.

Absolutely. l898 complies with international data protection standards. Your personal information is secured with SSL 256-bit encryption and is never sold or shared with third parties. Full details are available in our Privacy Policy.

2FA is not mandatory, but it is strongly recommended. With 2FA enabled, no one can access your account even if they know your password. You can activate it at any time from your account settings. It's a smart move, especially for large transactions.

If you suspect unauthorized access to your account:

• Change your password immediately
• Enable 2FA if you haven't already
• Let our support team know via live chat
• Log out of all active sessions

Our security team will investigate promptly and take the necessary action.

To close your account, please contact support. Before doing so, make sure your account has no remaining balance or active bets. As part of responsible gaming, you can also restrict or temporarily suspend your account yourself — for that, please visit our Responsible Gaming View the page.